These Terms of Service govern your use of the Resolutions DMA website and explain the baseline terms that apply when you communicate with us about our services.
Last updated: 1/1/2026
1. Acceptance of These Terms
By accessing or using resolutionsdma.com (the “Site”), you agree to these Terms. If you do not agree, do not use the Site. If you use the Site for a business or other organization, you represent that you are authorized to act for that organization.
2. Resolutions DMA Services
Resolutions DMA provides digital marketing, search engine optimization, paid media, website and WordPress development, marketing automation, lead-generation support, tracking and attribution, analytics and reporting, consulting, hosting-related support, and managed technology services. Site descriptions are general information and are not a binding offer, guaranteed scope, or promise of a particular result.
3. Proposals and Project Agreements
Specific work is governed by the applicable proposal, statement of work, service agreement, order form, or other written agreement. Those project-specific terms control if they conflict with these general Terms. Scope, deliverables, timing, service levels, approvals, fees, deposits, billing schedules, recurring services, renewals, cancellation rights, and refund terms apply only as stated in the relevant written agreement.
4. Client Responsibilities
- Provide timely, accurate, and complete information, decisions, approvals, credentials, and materials needed for the work.
- Confirm that you have the rights and permissions needed for content, data, trademarks, software, accounts, and other materials you provide.
- Review deliverables, tests, reports, and approval requests within agreed timelines.
- Maintain lawful privacy notices, consent practices, platform permissions, and business records for your operations unless a written agreement assigns a specific responsibility to Resolutions DMA.
- Keep account credentials secure and promptly report suspected unauthorized access.
5. Intellectual Property
You retain ownership of materials you provide. You grant Resolutions DMA a limited license to use those materials as reasonably necessary to evaluate, perform, support, and document the agreed services. Resolutions DMA retains ownership of its pre-existing tools, methods, templates, know-how, software, and reusable components. Ownership or licensing of project deliverables will be defined in the applicable written agreement and may depend on payment of amounts due. Third-party materials remain subject to their own licenses and terms.
6. Third-Party Platforms and Services
Services may depend on third-party advertising networks, search engines, social platforms, analytics tools, hosting providers, domain and DNS providers, content-management systems, plugins, APIs, email or communications providers, and other integrations. Their terms, policies, fees, availability, approval decisions, and technical changes are outside Resolutions DMA’s control. You are responsible for complying with the terms of accounts and platforms you own or authorize us to use.
7. Fees, Billing, Cancellation, and Refunds
The Site does not establish pricing or payment terms for a service engagement. All fees, deposits, expenses, subscription or managed-service charges, billing dates, renewals, cancellation provisions, and refunds are determined by the applicable written agreement. Unless that agreement states otherwise, charges for completed work, committed third-party costs, and services already provided are not automatically refundable.
8. Acceptable Use
You may use the Site only for lawful purposes. You may not interfere with Site operation or security; attempt unauthorized access; introduce malware; scrape or overload the Site in an abusive manner; impersonate another person; submit unlawful, infringing, deceptive, or harmful material; misuse forms or contact information; or use the Site to violate another party’s rights.
9. Confidentiality and Account Security
Confidentiality obligations for client engagements are governed by the applicable written agreement. Do not submit passwords, private keys, payment-card numbers, protected health information, or other highly sensitive information through general Site forms. If an account, portal, or protected resource is made available, you are responsible for safeguarding access credentials and activity under your access.
10. No Guaranteed Results
Marketing and technology outcomes depend on many factors outside our control. We do not guarantee search rankings, advertising approval or performance, lead volume, conversion rates, revenue, platform access, uninterrupted availability, or any specific business result. Forecasts, benchmarks, audits, recommendations, and reports are professional estimates or observations, not guarantees.
11. Disclaimers
The Site and its general content are provided on an “as is” and “as available” basis to the extent permitted by law. We make no warranty that the Site will always be available, error-free, secure, or suitable for a particular purpose. General Site content is not legal, tax, accounting, or financial advice.
12. Limitation of Liability
To the fullest extent permitted by law, Resolutions DMA and its personnel will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunities arising from the Site or these Terms. For a paid engagement, any additional limitation or allocation of liability is governed by the applicable written agreement. Nothing in these Terms excludes liability that cannot lawfully be excluded.
13. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Resolutions DMA and its personnel from third-party claims, damages, and reasonable costs arising from your unlawful misuse of the Site, your violation of these Terms, or materials you submit without the required rights or permissions. Project-specific indemnity obligations, if any, are governed by the applicable written agreement.
14. Suspension and Termination
We may restrict or suspend access to the Site for security, maintenance, suspected misuse, legal compliance, or protection of the Site and others. Service suspension or termination, including the effect on fees, data, access, and deliverables, is governed by the applicable written agreement.
15. Governing Law and Disputes
These Terms are governed by applicable law, without creating a choice of law that is not otherwise legally established. Any dispute will be handled in a court or other forum with lawful jurisdiction unless the parties’ written agreement specifies a governing law, venue, or dispute process. The governing jurisdiction for these general Site Terms should be confirmed in a future business and attorney review.
16. Changes to These Terms
We may update these Terms as the Site, services, or legal requirements change. The revised version will be posted here with an updated date. Continued use of the Site after an update means the revised Terms apply to that use.
17. Contact
Questions about these Terms may be sent to [email protected] or directed to Resolutions DMA at +1 (888) 460-4417.
